ORDER & PAYMENT
 Frequently asked questions about ORDERS & PAYMENT 

Frequently asked questions

HOW CAN I PAY FOR MY ORDER?


You can pay for your order using any of the payment methods below. We take your security very seriously, so all credit and debit card holders are subject to validation and authorization by both us and the card issuer.




HOW CAN I PAY FOR MY ORDER?


Prices for customers based in the UK and the Rest of the World are in £GBP. We are not currently able to accept payment in local currencies apart from that on our official website.
All transactions are processed in £GBP, and so your bank may charge an exchange rate fee if you have a bank account in a different currency, but this is usually minimal. For the global payment system is very developed, when you choose to pay, you can choose to use your local currency calculation or our currency.




WHAT IS STRIPE?


Stripe supports processing payments in 135+ currencies, allowing you to charge customers in their native currency while receiving funds in yours. This is especially helpful if you have a global presence, as charging in a customer’s native currency can increase sales.

  • The currency used comes into play in three places:
  • The customer’s credit card currency
  • The currency of the charge, called the presentment currency
  • The currency accepted by your destination bank account or debit card, called the settlement currency




CAN I BUY ITEMS TAX-FREE IF I LIVE OUTSIDE OF THE UK?


Our mats have a unified price for each product in each region, which is inclusive of sales taxes (if applicable). This means that your price will not change even if your local VAT or sales tax rate is different from the UK rate. If you are a VAT registered trader, we are happy to provide a VAT receipt for your relevant CLSIGN order. Any VAT receipts will be made out to the customer as noted on the order.





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